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(212) 434-4050 (212) 371-3223 (FACE)

GET THE RIGHT DIAGNOSIS

WE OFFER THE MOST COMPREHENSIVE CARE FOR CHILDREN AND ADULTS AFFECTED BY A FACIAL PARALYSIS.

We provide clinical evaluations, preview imaging studies, review photographs, and consult with medical experts that are needed to make the most accurate diagnosis of the lesion and to present the most effective treatment plan.

Our highly skilled clinical staff offers expert assistance to you and your family in the pre- and posttreatment period.

Every patient is treated like a family member at New York Facial Paralysis.

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    NEW YORK FACIAL PARALYSIS

    262 Central Park West Suite 1H,
    (entry on West 86 street next to bus stop, Dr. Volpi)
    New York, NY 10024
    Phone: (212) 434-4050
    Fax: (212) 434-4059

    Opening Times: Monday - Friday: 8:30 AM – 5:00 PM

    PATIENT SUPPORT

    Navigating through the diagnoses and treatment options relating to facial paralysis can be overwhelming. As a parent and/or patient, it can seem impossible to put the pieces together. We are here to help.

    New York Facial Paralysis is uniquely designed to assist in any way that will help the patient and the patient’s family with this difficult process. We provide patient advocacy services.

    EMOTIONAL SUPPORT – Sometimes there is just nothing like speaking to someone who has been where you are, someone who has gone through the same treatment and sharing stories, frustrations and concerns.

    WHAT TO EXPECT – Where do we stay? How do we get there? How do we use the subway? Which airport is best? Where do we fill prescriptions? What is the waiting room like at the hospital? These are all questions that are frequently asked – but sometimes we have others – and when answered can relieve a great deal of stress and anxiety. We are here to answer those questions and offer a bit of reassurance. If we do not have the answers, we can find someone who does.

    INSURANCE – There are a thousand questions about insurance. If you reach a place where you feel lost with your insurance – we are here to help support you in your efforts.

    PARENTAL SUPPORT – Is there another patient just like my child – often it is so reassuring to speak to another patient or parent who has been through nearly the exact process that you are facing. We network as much as possible to connect parents with other parents of children who have a similar condition.

    The Parent Support division at New York Facial Paralysis is ever changing and growing to meet the needs of the patients. The specific descriptions listed above are just the beginning.

    Your participation can continue to further our efforts. If you would like to be included in a network of parents for patient support, please feel free to contact us. Together we can continue to support each other.

    Do not hesitate to reach out to us with any questions or concerns. We are here to help.